Certified Professional in Patient Safety (CPPS) Practice Exam

A hospital wants to improve its safety culture. Which strategy should be prioritized for immediate implementation?

1. Increase the frequency of staff training sessions.

2. Develop a clear reporting policy for safety concerns.

3. Hire external consultants to review safety protocols.

4. Introduce a rewards program for safe practices.

The correct answer is: Develop a clear reporting policy for safety concerns.

Developing a clear reporting policy for safety concerns is paramount for improving a hospital's safety culture. A well-defined reporting policy establishes an open environment where staff feel empowered to speak up about safety issues without fear of retribution. This fosters transparency and encourages a proactive approach to identifying and addressing potential hazards before they can escalate into incidents. An effective reporting policy includes clear guidelines on how to report safety concerns, what types of concerns should be reported, and assurance that reports will be taken seriously and acted upon. This is the foundation of a safety culture, as it creates a system where staff at all levels are engaged in the ongoing effort to keep patients safe. By prioritizing the establishment of a reporting policy, the hospital demonstrates its commitment to patient safety and shows staff that their observations and experiences are valued. This can lead to increased reporting of safety incidents and near misses, which provides valuable data for improving overall safety practices and processes. In contrast, while increasing training sessions, hiring external consultants, and introducing rewards programs can contribute to a strong safety culture, they may be less effective if there is no established mechanism for reporting and addressing safety concerns. Without a clear reporting policy, staff may not feel comfortable bringing up issues, thereby limiting the impact of those other strategies.