Certified Professional in Patient Safety (CPPS) Practice Exam

How can a patient safety professional ensure employee engagement in a new initiative?

1. Use staff recommendations for workflow.

2. Collect data on previous initiatives.

3. Communicate the purpose to the governing board.

4. Train staff on patient safety principles.

The correct answer is: Use staff recommendations for workflow.

Using staff recommendations for workflow is particularly effective for ensuring employee engagement in a new initiative because it directly involves employees in the decision-making process. When staff members have the opportunity to contribute their insights and suggestions, they are more likely to feel valued and invested in the initiative. This collaborative approach fosters a sense of ownership and accountability, which can enhance motivation and adherence to new workflows. By incorporating their feedback, a patient safety professional creates an environment where employees feel their experiences and opinions are respected, thus increasing their commitment to the initiative. Collecting data on previous initiatives, while useful for understanding past successes and failures, does not inherently engage staff in the new initiative's development or implementation. Communicating the purpose to the governing board is important for organizational alignment, but it does not directly involve employees in the initiative. Training staff on patient safety principles is valuable for building knowledge but may not promote active engagement or input in shaping the new initiative itself. Engaging employees through their recommendations is crucial to fostering a culture of safety and collaboration.