Certified Professional in Patient Safety (CPPS) Practice Exam

What action should an organization take to improve culture of safety survey outcomes?

1. Acknowledge high-performing areas front of leadership

2. Perform root cause analysis on lower performing units

3. Examine high-performing units to identify best practices

4. Offer coaching to leaders in lower performing areas

The correct answer is: Examine high-performing units to identify best practices

Improving culture of safety survey outcomes involves identifying and implementing successful strategies used in high-performing units across the organization. By examining these units to identify best practices, organizations can understand the elements contributing to their success in fostering a positive safety culture. This approach not only encourages knowledge sharing but also allows lower-performing areas to adopt effective strategies and interventions that have already proven to work. Utilizing insights gained from high performers can lead to tailored initiatives that resonate within the context of lower-performing units, fostering improvement and potentially enhancing overall safety outcomes. This collaborative learning reinforces a culture that values continuous improvement and shared success, which is crucial for establishing a robust safety culture throughout the organization.