What action should an organization take to improve culture of safety survey outcomes?

Improving culture of safety survey outcomes involves identifying and implementing successful strategies used in high-performing units across the organization. By examining these units to identify best practices, organizations can understand the elements contributing to their success in fostering a positive safety culture. This approach not only encourages knowledge sharing but also allows lower-performing areas to adopt effective strategies and interventions that have already proven to work.

Utilizing insights gained from high performers can lead to tailored initiatives that resonate within the context of lower-performing units, fostering improvement and potentially enhancing overall safety outcomes. This collaborative learning reinforces a culture that values continuous improvement and shared success, which is crucial for establishing a robust safety culture throughout the organization.