Certified Professional in Patient Safety (CPPS) Practice Exam

What does the term "psychological safety" refer to in a healthcare setting?

1. A belief that one will not be punished or humiliated for speaking up.

2. A supportive system of shared accountability.

3. A system designed for reporting adverse events.

4. A method to ensure compliance with regulations.

The correct answer is: A belief that one will not be punished or humiliated for speaking up.

The term "psychological safety" in a healthcare setting primarily refers to the environment where individuals feel secure in expressing their thoughts, ideas, and concerns without fear of negative repercussions. This concept is crucial for fostering open communication among healthcare workers, as it encourages team members to speak up about patient safety issues, share innovative ideas, or report errors without worry of punishment or ridicule. When healthcare professionals operate in a psychologically safe environment, they are more likely to engage in candid discussions about potential problems and collaborate effectively, leading to improved patient outcomes and enhanced organizational culture. This supportive atmosphere is foundational for continuous learning and quality improvement within healthcare teams, as it cultivates trust and promotes active participation in safety initiatives. While the other options address important aspects of healthcare operations, they do not encapsulate the essence of psychological safety as effectively. Shared accountability is more about responsibility among team members, reporting systems focus on the formal channels for incident reporting, and compliance methods pertain specifically to adhering to regulatory standards—all of which, while critical, do not capture the fundamental notion of creating an open and trusting environment for communication and dialogue.