Certified Professional in Patient Safety (CPPS) Practice Exam

What is the best assessment technique to evaluate the effectiveness of safety WalkRounds?

1. Review information boards for issues raised.

2. Discuss feedback with the CEO.

3. Gather data on frequency and content of WalkRounds.

4. Survey staff and leaders about their views on WalkRounds.

The correct answer is: Survey staff and leaders about their views on WalkRounds.

Surveying staff and leaders about their views on WalkRounds is an effective assessment technique because it allows for direct feedback from individuals who are actively involved in the safety culture of the organization. This method captures subjective experiences, perceptions, and impressions regarding the impact of WalkRounds on safety practices. Gathering opinions from both staff and leaders is crucial as it provides a comprehensive understanding of how WalkRounds influence behaviors, communication, and safety improvements within different levels of the organization. This qualitative feedback can highlight strengths and identify areas for improvement, making it a valuable tool for both evaluation and continuous improvement in patient safety initiatives. Moreover, staff and leaders may offer insights into the practical aspects of WalkRounds that quantitative methods alone might overlook, such as the perceived commitment of leadership to safety, the openness of communication channels, and the responsiveness to concerns raised during these rounds. Collecting this data enables organizations to tailor WalkRounds more effectively to achieve desired safety outcomes.