Certified Professional in Patient Safety (CPPS) Practice Exam

Which strategy is most effective for improving a hospital board's involvement in quality endeavors?

1. Focus only on measures that are tied to reimbursement.

2. Report all quality measures to the board.

3. Align the quality measures with the hospital's strategic goals.

4. Set only goals that can be attained.

The correct answer is: Align the quality measures with the hospital's strategic goals.

Aligning quality measures with the hospital's strategic goals is essential for engaging the board effectively in quality endeavors. When quality initiatives directly reflect the overarching objectives of the hospital, board members can see the relevance and importance of these measures in supporting the organization's mission. This strategic alignment fosters a deeper connection, encouraging board members to take an active interest in quality practices, as they understand how these initiatives contribute to the success of the organization as a whole. Moreover, this approach ensures that the quality measures discussed are not just standalone metrics but are integral to the hospital's performance and reputation. It enables the board to prioritize and invest in initiatives that not only enhance patient care but also align with their financial and operational strategies. This relationship between quality measures and strategic goals encourages accountability and promotes a culture of safety and improvement throughout the organization. By focusing on how quality improves both patient outcomes and organizational success, boards are more likely to be involved and champion these efforts.